Shipping + Returns

DOMESTIC SHIPPING POLICY
  • All Glow Body orders are only shipped within Canada and certain states in the USA.
  • Orders will be fulfilled in 3-5 business days from the time the order is placed.
  • Orders placed after 11AM MST on Fridays, will be processed the following Monday.
  • Shipping speeds and rates are calculated via Canada Post at checkout. Please allow up to 10 days for your order to arrive.
  • Business days are Monday-Friday, excluding scheduled fulfillment center closures.
  • We do not process, ship or deliver orders on Saturdays or Sundays.
PLEASE NOTE:
  • You will receive an email notification once your order ships.
  • Allow approximately 3 – 5 business days (Monday – Friday) for tracking information to update.
  • If you are unable to receive your package at the delivery time your package will be left at the appropriate place by Canada Post.
  • Glow Body is not responsible and will not provide refunds for lost or stolen packages if you are unable to receive your delivery.

RETURN POLICY
  • Glow Body products can be returned for refund or store credit within 14 days of purchase if the product is unopened and unused.
  • Glow Body does not cover the return shipping expenses of the product.
  • If proof of a severe reaction occurs from our products, opened packages can be returned for a full refund.
  • Please allow for at least 7 days to fully process your return.
  • We do not process returns on Saturdays or Sundays.