- All FoodGlow orders are only shipped within Canada and certain states in the USA.
- Orders will be fulfilled in 2-3 business days from the time the order is placed.
- Orders placed after 11AM MST on Fridays, will be processed the following Monday.
- Shipping speeds and rates are calculated via Canada Post at checkout. Please allow up to 10 days for your order to arrive.
- Business days are Monday-Friday, excluding scheduled fulfillment center closures.
- We do not process, ship or deliver orders on Saturdays or Sundays.
- You will receive an email notification once your order ships.
- Allow approximately 3 – 5 business days (Monday – Friday) for tracking information to update.
- If you are unable to receive your package at the delivery time your package will be left at the appropriate place by Canada Post.
- FoodGlow is not responsible and will not provide refunds for lost or stolen packages if you are unable to receive your delivery.
- FoodGlow products can be returned for refund or store credit within 14 days of purchase if the product is unopened and un-used.
- FoodGlow does not cover return shipping expenses of the product.
- If proof of a severe reaction occurs from our products, opened packages can be retuned for a full refund.
- Please allow for at least 7 days to fully process your return.
- We do not process returns on Saturdays or Sundays.